Conversational Intelligence® (C-IQ) is a model created by Judith E. Glaser to build trust, deepen conversations and transform people/cultures. Here is an article that starts to outline what is possible when we grow our conversational intelligence®, moving from transactional to positional to more effective transformational conversations. Often in conversations, we are attached to being right and do not realize conversations habits that erode the connection vs. build it. C-IQ teaches a few foundational skills to change the way we listen, converse and connect. In a world that is moving faster and people are distracted and half listening, it is important to hone and enhance our listening and conversation skills. Learn more here:
Judith wrote the book: Conversational Intelligence® and there are many articles and videos to help you learn more!