Understanding our emotions and how to respond to them, is a growing skill in leadership. Emotional management allows humans to lead better as they understand and support their followers.
Leaders can use the SCARF model to help them communicate in a way that helps people feel more secure and ensures what they say does not activate threat (fear and mistrust). The SCARF model has five domains: Status, Certainty, Autonomy, Relatedness, and Fairness.
In today’s rapidly changing business environment, Emotional Intelligence (EI) is increasingly recognized as a critical component of effective leadership. As organizations prioritize creating dynamic, inclusive, and collaborative cultures, leaders must understand how to connect with and motivate their teams on a deeper level. This is where emotional intelligence comes in.
Communication is challenging. We can argue, “No it isn’t, I communicate clearly, it is others who do not understand.” That is exactly why communication is challenging. We tend to think the world thinks like us and when they don’t, we feel frustrated and often BLAME others for their lack of
The skill of empathy can be perplexing for leaders to develop and use because often it is the opposite of what they needed to get where they are today. You may have read The Five Dysfunctions of a Team, a leadership fable by Patrick Lencioni, which delves into the dynamics of
Great communication does not happen accidentally or without effort. Like with anything, what we practice and are intentional to develop we improve in and master. Communication is something that is constantly changing so the mastery of it is challenging and a constant moving target. Despite this, the commitment to improve
Do you have any favorite sayings or words you frequently use or have made up to reference something? I find that there are a few words that I commonly use to help reference or summarize concepts. I hear others using the words, so thought I would share a few in
We are in a time of ongoing change. This can trigger us as we feel uncertainty to what is known and expected. Uncertainty can stop us in our tracks.
Criticism is a fact of life, and the sooner you learn to handle it positively, the better you can use that feedback for your own success.
Different personalities, experiences, and histories can leave a leader feeling baffled as to how to effectively communicate, provide meaningful feedback, and inspire positive change in their followers. Neuroscience gives some great tips on feedback approaches that are effective and translate well to any individual’s brain.
