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Clearly on the surface, Giftology by John Ruhlin is about the psychology of giving, however, it is really about customer connection and care. It is a great read to reflect on business rituals you may have created with the intention of being kind and...

Strategies for living our purpose and expanding awareness for life, people and the opportunities of each day: Evaluate your gifts and talents: What gifts and talents do you have that you enjoy using? These are things that you rarely mind doing, where you find yourself engaged,...

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